11 sets of Overhead Cranes & Gantry Cranes Exported to South Africa

The initial inquiry was received on July 8th, with the client requesting multiple overhead cranes, a gantry crane, and a wall-traveling jib crane. In the first communication, the client provided approximate parameters but had not yet determined the specific quantities. Based on their requirements, we recommended a traditional Chinese design solution.

The client mentioned plans to visit China in October, so we provided an invitation letter. As scheduled, the client, accompanied by a crane installation technician, visited our factory from October 28th to 29th.

In the morning, we guided the client through our production workshops for both single girder overhead cranes and double girder overhead cranes, as well as the gantry crane workshop. We explained the welding and painting processes for the main beam. Given the size limitations of container transportation, we demonstrated where the main beam would be disconnected for shipping and how it would be reassembled upon installation, including our packaging methods.

During the visit, the client showed particular interest in the single girder semi gantry crane in the workshop, noting that it matched their requirements. They requested specific customizations, including a trackless ground girder, an F-series motor to save space between the legs, and a steel cage protective frame for the motor on the ground beam. All these requests can be accommodated.

Additionally, since the ground beam is designed without rails, we suggested adding guide wheels to the end beam. This would help protect the wheels running on the track and prevent derailment, ensuring smoother and safer operation.

After the morning visit, we returned to the office and had a detailed communication on the number of cranes, tonnage, span, lifting height, crane layout, configuration, delivery time and quantity required by the client.

In the afternoon, we took the client to visit the production workshops of traditional Chinese electric hoists and European electric hoists, including motor production and load testing, wiring, hoist assembly and load testing. We also visited the production workshops of reducers, wheels, hooks and drums, and the client was deeply impressed.

Since the client is familiar with crane products and also engage equipment installation and commissioning work in South Africa, the client is very satisfied with the quality of our products. One week after the client returned to South Africa, we finalized the content and details of the contract. The first batch of orders included 11sets cranes. The crane order was put into production at the end of November and completed in mid-January. We shipped those 11sets crane before Chinese New Year holiday.

Below are the pictures of the production.

The client received the goods at the end of February and started the installation in early March. We provided the client with the general installation drawing and electrical drawings for reference. The clients installed those cranes by themselves. The installation was completed within 2 weeks and 2 installation pictures were sent.

Thus, the order for the first batch of projects was successfully completed. This is a quite pleasant cooperation, we are currently in the process of communicating the details of the second batch of orders.

For any crane demands, please feel free to contact DGCRANE. You will always get the best products and service from us!

Zora Zhao

Expert in Overhead Crane/Gantry Crane/Jib Crane/Crane Parts Solutions

With 10+ years of experience in the Crane Overseas Export Industry, helped 10,000+ customers with their pre-sales questions and concerns, if you have any related needs, please feel free to contact me!

WhatsApp: +86 158 3611 5029

Email: zorazhao@dgcrane.com